🛍️ Return & Refund Policy
At Mepto Shop, we care about your satisfaction. Please read our return policy carefully before placing an order.
🔁 Return Eligibility
- Return is accepted only if the product is damaged, defective, or incorrect.
- Unboxing video is mandatory from the moment the parcel is opened.
❌ Non-Returnable Conditions
- If the correct size and product as ordered is delivered, return/refund is not applicable.
- Example: You ordered a M size T-shirt, and M is delivered — no return allowed.
- Please confirm your size before ordering.
✅ Wrong Item / Size Delivered
- If we send a wrong size, product, or color, return will be accepted.
- Full refund will be issued upon receiving the unboxing video within 24 hours of delivery.
💸 Refund Process
- Approved refunds are processed within 24 hours.
- Refund will be sent to your provided UPI ID or original payment method.
Note: No returns will be accepted without proper unboxing video proof. Please inspect your parcel carefully.